Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Welcome to FinEdu Academy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://exampleketo.com and purchase our financial education packages.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for our courses or educational packages
• Make a purchase on our website
• Subscribe to our newsletter
• Contact us through our contact form
• Participate in our community forums
• Create an account on our platform

This information may include:

• Full name (first and last name)
• Email address
• Phone number
• Billing address
• Payment information (processed securely through third-party payment processors)
• Account login credentials
• Communication preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website addresses
• Date and time of visits
• Click-stream data

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and content
• Deliver personalized content and advertisements
• Analyze website traffic and user behavior

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

2. How We Use Your Information

We use the collected information for various purposes, including:

2.1 Service Delivery

• Processing and fulfilling your course purchases
• Providing access to educational materials and content
• Managing your account and user profile
• Communicating with you about your orders and account
• Delivering customer support and responding to inquiries

2.2 Communication

• Sending you course updates and educational content
• Providing information about new packages and offerings
• Sending promotional materials and marketing communications (with your consent)
• Notifying you of important changes to our services or policies
• Responding to your questions and feedback

2.3 Improvement and Analytics

• Analyzing website usage to improve user experience
• Conducting research and analytics to enhance our educational content
• Testing new features and functionalities
• Understanding user preferences and behavior patterns
• Optimizing our website performance

2.4 Legal and Security

• Protecting against fraud and unauthorized access
• Ensuring compliance with legal obligations
• Enforcing our Terms and Conditions
• Resolving disputes and addressing complaints
• Maintaining the security and integrity of our platform

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Payment processors (for secure transaction processing)
• Email service providers (for communication delivery)
• Cloud storage providers (for data hosting)
• Analytics services (Google Analytics, Facebook Pixel)
• Customer support platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Enforce our Terms and Conditions
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or others
• Prevent or investigate fraud or security issues

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission (SSL/TLS)
• Secure servers and data centers
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information:

5.1 Access and Correction

You have the right to access, update, or correct your personal information. You can do this by logging into your account or contacting us directly.

5.2 Data Deletion

You may request deletion of your personal information, subject to legal obligations that may require us to retain certain data.

5.3 Marketing Communications

You can opt out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Adjusting your account communication preferences
• Contacting us directly at [email protected]

5.4 Cookie Preferences

You can manage cookie preferences through your browser settings or our cookie consent banner.

6. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. By using our services, you consent to such transfers.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

FinEdu Academy
Address: 79, HemaPur, Ranchi - 450332, India
Phone: +440645264061
Email: [email protected]
Company Registration: 09715157

We will respond to your inquiries within a reasonable timeframe and work to address your concerns promptly.

12. Consent

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with this policy, please do not use our website or services.